Winter Spiti with Sangla Holi

Terms & Conditions

• Trip schedule/itinerary is subjected to change as per road, weather and other unavoidable conditions so take a day or two in buffer.
• Only Team members have the right to take decision depending on above.
• Any extra cost (Transportation/Accommodation) arising due to natural calamities like, landslides, road blockage, political disturbances or change in law will be extra.
• Any stay apart from fixed schedule (as per the itinerary) will be extra. Stays shown are subject to availability; equivalent accommodations will be provided in case of changes.
• Keep yourself prepared with relevant essential items and please check essential packing items section for the same.
• Participants will be responsible for their personal belongings on the trip; the company will not be responsible for the same.
• Group leader will be provided only when no of pax is 8 or above.
• Please carry your own bags while checking in, as most homestays have limited staff and operate only for a short season each year.
• Medical Conditions: All medical emergency expenses or accident-related costs incurred during the trip will be the responsibility of the participants. We highly recommend that people with heart disease, respiratory issues, blood pressure problems, or any other serious medical condition that has not been advised by a medical professional to avoid joining the trip.
• Minimum Group Size: 4 participants. If the minimum group size is not met, the trip will be canceled as it is a fixed departure. In such cases, participants will be adjusted into our upcoming batch for the same location. No adjustments will be made for other locations.
• First-time group travelers: delays and adjustments are normal due to different people and group dynamics, and personal requests may not always be met. For full flexibility, private tours are recommended.

Refund Rules:

• More than 75 Days Before the Trip: Full refund (no charges).
• 75 to 45 Days Before the Trip: 50% of the trip cost will be refunded.
• 45 to 15 Days Before the Trip: 25% of the trip cost will be refunded.
• Less than 15 Days Before the Trip: No refund.

How to Cancel or Change a Booking:

• Send your request by email to soloyolohelp@gmail.com. Phone calls or WhatsApp messages will not be accepted for cancellations or changes.
• Reply to your booking confirmation email for a faster process.

Booking Amount:

• The initial booking amount cannot be refunded at any time.

Replacing a Traveler:

• You can transfer your booking to someone else, but only if it’s possible and approved by Solo Yolo.

Rescheduling of trips is allowed up to 15 days before the departure date, subject to availability and approval by Solo Yolo.

Refund Process:

• If approved, refunds will be given as a credit note within 2 working days.
• Payments made via UPI won’t have a gateway fee.

Special Circumstances Policy:

• Cancellation Due to Government Guidelines or Lockdowns: If the trip is canceled due to government restrictions or lockdowns, the trip validity will be extended for 12 months from the original trip date.
• The extension is valid for the same location and must be used on Solo Yolo’s fixed departure schedules.

Cancellation by Solo Yolo:

• In the rare event that Solo Yolo cancels the trip, participants are entitled to a 100% refund.